战地3premium edition不能玩短兵相接和装甲杀戮？以附上和客服的聊天记录，被退单的同学可以看一下

xuanguo199332

买的$59.99战地3premium edition，但目前只能玩B2K和原版，搜装甲杀戮和短兵相接的服务器能搜到，但提示需要购买。求助啊各位，有同样出现情况的啊？
you:Hi
Sambit:Thanks for contacting EA Help! My name is Sambit how may I help you?
Sambit:Hello Bill.
you:I am a Battlefield 3 player, and I preordered Premium Edition at august 27th, why you cancelled my order?
you:and changed to limited edition?!
you:and how much refund can I get
Sambit:I really apologize for the cancellation of the order.
Sambit:A small percentage of Battlefield 3 Premium Edition pre-orders were inadvertently cancelled today.
Sambit:I am providing you a link from forums from where you will get all the details about the order:
Sambit:http://forum.ea.com/eaforum/posts/list/15/8954169.page
you:I already read this
you:and I want my premium edition back!
you:I bought premium edition because I can get all five expansions packs, but now with your limited edition, I can only play B2K...
you:thats unfair!
Sambit:You will soon receive a second email from Origin, explaining the situation in more detail and will be receiving back the Premium.
you:So I can still play all the expansions without any extra charge?
Sambit:I understand this as I am a fan of BF 3 games.
Sambit:Yes you will be able to play all the expansion pack.
you:but I have to wait...
Sambit:Be assured that we will be providing you the Premium edition once you receive the e-mail.
you:thats odd... if you can still provide me premium edition, why you cancel my order now? I bought download version, not physical copy
Sambit:Bill, I understand this we have provided you the refund as this was cancelled.
you:so I got refund and can still play all expansions? including Battlefield 3? is that what you mean?
Sambit:Yes we have refunded the amount and you will be able to access the expansions.
you:thats sounds okay... so now I just need to wait right?
Sambit:Yes, please wait for some time.
you:okay. I got it, thanks for your help
Sambit:Thank you for contacting EA. Is there anything else I can help you with today?
you:that will be all for today, bye
Sambit:If you need help with anything else, please feel free to contact us anytime!