《闪之轨迹2》下周将更新v1.2补丁，继续修复闪退和图形问题，并不再支持32位系统。

StrollerRalphy

新闻地址（其实已经是2天前的消息了）：http://steamcommunity.com/games/ ... 1657759404995219993

Today, we updated the system requirements for Trails of Cold Steel II to specify explicitly that it requires a 64 bit operating system. (I.e. specifically Windows 7 64 bit, Windows 8 64 bit or Windows 10 64 bit)

For most of you this should not make a difference, but if you are affected please read below for how to obtain a full refund. If you are interested, you can also read a more detailed technical explanation for this change. The short description is that, especially in later parts of the game, playing on a 32 bit OS can lead to crashes, graphical issues, and seemingly inexplicable performance problems.

I apologize for this oversight in the initially published requirements and our internal testing.

Refunds for 32 bit OS users
If you are on a 32 bit OS, then regardless of your playtime or purchase date, you can of course obtain a full refund for the game. Please point out this announcement when you request the refund, and it should go through with no problems. Should your refund still be erroneously denied, then contact support@xseedgames.com and we will make sure to sort it out.

Technical Explanation
Trails of Cold Steel 2 is a 32 bit executable - otherwise it wouldn't run at all on 32 bit systems. This generally means that its address space is restricted to 2 GB of memory. Note that this doesn't mean that the game can actually use a full 2 GB of memory - the address space becomes fragmented to some extent, which might prevent some memory allocations from succeeding even if it seems like ample space should be available.

During the port development, we decided very early on to favor performance, new features and improvements (i.e. unlimited draw distance) and graphical quality over memory frugality, since basically everyone in our target audience has at least 4 GB of main memory - likely more - and we can make a better game for this vast majority by actually using this memory. To do so, without making the game a 64 bit executable (as that would introduce a lot of issues with library dependencies), we enabled the LAA bit for the game. This tells the OS that the application is capable of dealing with a full 4 GB of address space. As a consequence, we also set the minimum RAM requirement to 4 GB, and the suggested amount to at least 6 GB to also allow for some background processes.

What we failed to consider was that this simply does not work on 32 bit versions of Windows - even with LAA, in the default case each program only gets a 2 GB user address space allocation - and although it's only about 2% according to the latest Steam survey, some players are still using a 32 bit OS version.

We discovered this issue by investigating a number of unusual crash and issue reports, and could narrow it down thanks to the feedback from various people who were directly affected. Thanks for your patience and help while we determined the root cause of this problem.

Given that it was a basic assumption during port development, there is no feasible way to make the game run in a completely stable fashion with just 2 GB of available address space, especially not without removing some of the new features that are appreciated by most players. Therefore we have decided to take this step to update the system requirements, and to offer full refunds for everyone who is affected by this oversight.

Future Patches and Other Issues
While several issues and bugs experienced by a small subset of players can be traced back to this issue, there are also some unrelated problems which we have been able to reproduce and are in the process of resolving.

Version 1.2 of the game should be released next week and will include loading time reductions, fixes for several crash issues, and also some gameplay and graphical improvements.

来自本人渣渣的翻译：

    今天，我们更新了《闪之轨迹2》的系统要求，明确规定它需要64位操作系统。（具体地说，是Windows 7 64位，Windows 8 64位或Windows 10 64位）

    对于大多数玩家来说，这应该没什么大不了的。但如果你是32位系统的玩家，请阅读“32位操作系统用户的退款”部分。如果你有兴趣，你也可以阅读“技术说明”部分来理解我们的这一决定。简单来说，特别是在游戏的后期，在32位操作系统上玩的时候会导致各种崩溃、图形问题和未知的性能问题。

    我们对之前公布的系统要求和内部测试时的疏忽表示歉意。

32位操作系统用户的退款

    如果你是使用32位操作系统的玩家，那么无论你有没有玩《闪之轨迹2》或购买日期已经超过期限，你现在都可以获得全额退款。当你要求退款时，请贴出本公告的链接，退款时应该不会有任何问题。如果退款还是被拒绝了，请联系support@xseedgames.com，我们保证重视你的要求。

技术说明

    《闪之轨迹2》的主程序本身是32位的，否则它压根就不能在32位系统上运行。32位程序本身就意味着它的使用内存被限制为2GB（译者注：即使你的系统是64位的，在运行32位程序时也一样只能使用到2GB内存）。注意，这并不意味着游戏实际上可以使用整整2GB的内存——内存读写的地址在某种程度上是碎片化的，这将导致其中一些内存的分配失败，即使你有足够的闲置内存。

    在本作的开发过程中，我们很早就决定进行游戏性能、新功能和和图形质量（即无限绘制距离）的改进，以及内存占用的优化，因为我们的玩家几乎每个人都有至少4GB、甚至更多的内存容量，所以相对于PS3版我们可以做一个质量更高的游戏。我们如此决定后，并没有设计全新的64位主程序（这会牵扯到大量的库依赖关系的问题），而是引入了LAA bit补丁（译者注：LAA Bit补丁能使32位程序的内存占用从2GB以下扩容到2GB-4GB）。按理来说，这么做的话主程序应该能够使用到大约4GB的内存。所以，我们之前要求大家的最低内存为4GB，建议配置为6GB——因为你还会运行一些后台进程。

    但我们没有考虑到的是，程序在32位系统上运行时情况并没这么简单，即使用了LAA bit补丁，在默认情况下程序都只有用到最多2GB内存——虽然据最新的STEAM使用者调查，只有2%的玩家仍然在使用32位的操作系统。

    我们通过分析一些不寻常的崩溃报告发现了这个情况，并且收到玩家的大量的反馈，使得我们可以解决这个问题。感谢玩家的耐心和帮助，我们现在确定了游戏运行不稳定的根本原因。

    考虑到这是涉及到我们编写的游戏架构的根本性问题，我们没有办法能使游戏在只能用到2GB内存的情况下完全稳定地运行——尤其是在通过降低或阉割大多数玩家好评的一些新特性的情况下。因此，我们决定更新游戏对系统的要求，并为受到影响的每个人提供全额退款。

未来补丁和其他问题

    虽然有一部分玩家遇到的问题和BUG可以归结到这个问题上，但另外也有一些不相关的问题，我们已经看到并正在解决。

    《闪之轨迹2》1.2版本应该在下周发布，新补丁包括减少载入读取的时间、修复几处闪退问题，以及一些游戏性和图形化的改进。