求助，美服游戏中被踢出，再进就变试玩账号，接着收到暴雪的邮件，全文如下：

huohu123123

Greetings,
This notice is being sent to inform you that we were unable to successfully complete your recent purchase on the Blizzard Store.  The charge for that item on your order was not finalized.  
Since we could not fully authorize this item’s purchase, it has now been deactivated.  If it was applied to a play account, it will no longer appear, and the account will be left in the state it was in previously.
For any questions about Blizzard orders or your Blizzard Account, please find the contact information for our Blizzard Billing and Account Services department at http://us.battle.net/support/en/article/contact
We thank you for your patronage and your patience in this matter.
百度了一下，意思就是资料审核没通过，大家有这个问题吗，变试玩不要紧，钱怎么给我退，我可是60美元买的