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[求助] 美服账号被封停!求帮助!!!

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发表于 2012-6-19 17:17 | 只看该作者 |只看大图 回帖奖励 |倒序浏览 |阅读模式
因为我美国战网账号绑定的是大陆的信用卡,估计因为昨天在现金拍卖卖了东西,被暴雪发现了。所以今天早上登陆的时候就发现已经被封停的,错误提示error 318003.
于是我上战网去写了申诉,暴雪那边刚才已经给出了答复。但是我英文水平有限。 很多单词和术语都看不懂,跪求遇过此情况的大神和英语厉害的朋友们帮忙帮忙!下面是暴雪发给我的邮件原文!


'allo! Game Master Varmstad here!

Thank you for contacting Blizzard Customer Support regarding your Diablo III account.

We use automatically stored save points to roll compromised Diablo III accounts back to their pre-compromise state. Save points are regularly updated, but they will not be totally current when a compromise occurs. Because of this, progress gained on the account since the save point was made, including all progress (such as items, gold, or newly created heroes) since the potential compromise, will be permanently lost when we roll an account back. We cannot adjust the automatic rollbacks in any way, or restore any progress lost as the result of a rollback.

Each Diablo III account is limited to two rollbacks, and we need your approval before we can use one of your rollbacks. If you would like us to roll your account back, please respond to this ticket and clearly tell us that you want to use one of your two rollbacks. Do not play on the account after requesting a restoration. Any progress gained before the account is rolled back will be permanently lost.

If you do not respond, we will not roll your account back.

Note: After we roll an account back, that account's access to the Diablo III Real Money Auction House will be restricted until an authenticator is attached. If the account is compromised a second time, access to the Diablo III Real Money Auction House will be revoked.

Account security is critically important. For more information, as well as tips to help protect your account, see the Compromised Diablo III Account support article (http://www.battle.net/support/article/5400056).

Thank you again for contacting us. We appreciate your continued interest in Diablo III.

Game Master Varmstad
Customer Services
Blizzard Entertainment
www.blizzard.com/support
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