游戏狂人
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- 注册时间
- 2011-7-16
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首先,不要提交工单,其次,直接找美国在线客服或者twitter在线客服。美国在线客服更快些。然后不管你什么原因封的号,要说的很坚定你不知道为什么封号,可能是被盗号了。这次大家都知道是永封,所以跟客服聊天提供证据(你的数据,前提是别太过分,尤其是暗区数据,我没有任何PVP数据)说话要客气,一顿狂吹阿育的游戏好。然后你就解封了。每个人情况不同,有些用辅助了,而且跑暗区浪了就没救了。以下为和客服交谈参考,一定怀着我很冤枉,育碧最好的态度谈。
Tyler B: Thank you for reaching out to us! Please give us a moment to look over your case and we will be right with you. In the meantime, thank you for being a Ubisoft customer! We will do our best to earn your continued business.
nowonever: Thank you god, finally someone to talk about my issue
nowonever: I'm always supporting Ubisoft, just take a look at my library. Your good games I got them all
Tyler B: Thank you.
Tyler B: Sadly you've contacted a support team outside of your currently marked region.
nowonever: Sorry I have to use 科学上网, as every single chinese player does
Tyler B: Additionally, I can see that an agent from your proper region is currently working with the proper teams for further information!
nowonever: the server is not friendly for chinese players and of course we have political fire wall
nowonever: Please take a look at his latest reply
nowonever: He didn't see what I updated in my ticket, asking me to change my password again
nowonever: which I already did as told
Tyler B: Thank you.
nowonever: I know it'
Tyler B: Sadly there aren't any further updates.
Tyler B: You will need to allow more time.
nowonever: it's taking too long to get a reply from the ticket
nowonever: that's why I come to you
Tyler B: Understood. Sadly I cannot help expedite this process as it's already been forwarded to the proper teams.
nowonever: if I withdraw it, will you be able to help me? you know, division 2 is the only game Ive been playing since releasing, now I don't even open my PC
nowonever: I love it so much
Tyler B: I'm sorry to hear this. Sadly our teams in this region would still need to submit the same report to the same teams in your region. Therefore, taking much longer.
nowonever: so what's your suggestion? can make it quicker, I already thought about open another account buying another copy of division 2, but there are a lot of games in my current account, It's inconvenient.
Tyler B: Understood. I've already updated your ticket, 08469997, for the handling agent to keep you updated as soon as possible!
nowonever: I'm sure you are a gamer sir, and you know when a gamer has no game to play how hard time can pass
Tyler B: That's been my life for a very long time now as I have a family and two jobs.
nowonever: so you know the feeling, it's been very frustrated since that day
Tyler B: Most certainly! Which is why I've gone ahead and included each of your concerns in my update!
Tyler B: Is there anything else that I can assist you with today?
nowonever: thanks for updating my ticket, the problem is nobody is taking look at it right now, or today
nowonever: the person who is supposed to do something about it
Tyler B: I've set your ticket priority to "High."
nowonever: still, I'm sure there are a lot of high, considering the notice on your website "we are dealing with a lot of tickets so the reply may delay"
nowonever: as a hardcore Ubisoft gamer I hope I can get a answer today, I don't think it's too hard
Tyler B: I'll gladly include these concerns in my report.
nowonever: if possible, please call the concerned person thank you so much for that, I have a holidy tomorrow for 3 days, I don't want to sit at home for nothing.
nowonever: no games honestly for now I want to play
nowonever: I even downloaded division 1 again last night to experience that feeling, but compared to 2, division 2 is much mcuh better
nowonever: exactly what I was hoping for
Tyler B: I'm sorry to hear of this. Thank you for this input.
nowonever: appreciate your understanding and effort, hopefully this will solve asap. if this hasn't been solved and for false punishment, as you can see in my statics, if I use any kinds of unfair app, how am I still considered a rookie on gear level and each level, when I played division 1 for years.
nowonever: then I think the next game I'll buy will be division 3 if during which time there is no games can comapre to it.
Tyler B: I can understand being passionate, which is why I've escalated your case and requested expedition!
nowonever: Thank you, I won't take any more of your valuable time. I'll wait for another update on my ticket, if there is any coming within this week which I doubt.
Tyler B: Gotcha and I greatly appreciate your time!
While I do not have an ETA, I have asked the proper team to keep you updated!
Tyler B: So please do keep an eye on your email!
nowonever: LOL, as a gamer the first thing I do now is make sure my E-mail is online all the time and check them.
nowonever: have a nice day, sir
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